1. Introduction
At Loggworks ("we," "us"), we use cookies and similar technologies on our website and App to enhance your browsing experience, deliver our platform, and analyze performance.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit our website or use our App. They help us provide features, analyze usage, and personalize content. Similar technologies, like pixels or mobile SDKs, serve comparable purposes.
3. Types of Cookies We Use
| Category | Purpose | Examples | Consent Required? |
|---|
| Strictly Necessary | Essential for platform functionality (e.g., login, session management). | Session cookies, authentication cookies | No |
| Functional | Enhance user experience (e.g., remembering preferences like language). | Preference cookies | Yes |
| Analytical | Collect anonymized data to improve performance (e.g., page views, click patterns). | Google Analytics cookies | Yes |
| Advertising | Not currently used, but may enable personalized ads in the future. | N/A | Yes |
4. Cookies and Technologies We Use
| Name | Provider | Category | Purpose | Duration |
|---|
| _session_id | Loggworks | Strictly Necessary | Maintains user session for login | Session (expires when browser closes) |
| _lang_pref | Loggworks | Functional | Stores language preference | 1 year |
| _ga | Google Analytics | Analytical | Tracks anonymized usage (e.g., page views) | 2 years |
| _gid | Google Analytics | Analytical | Distinguishes users for analytics | 24 hours |
| AWSALB | AWS | Strictly Necessary | Load balancing for website performance | 7 days |
5. How We Use Cookies
We use cookies to:
- Ensure the platform works (e.g., secure logins, navigation).
- Remember your settings (e.g., language or display preferences).
- Analyze usage to improve features (e.g., identify popular tools).
- Avoid advertising cookies unless you consent in the future.
Analytical cookies collect anonymized data, not linked to your identity, unless you enable tracking via consent.
6. Legal Basis
Under UK GDPR and PECR:
- Strictly Necessary Cookies: Deployed without consent, as they’re essential for platform functionality (contractual necessity).
- Functional/Analytical Cookies: Used only with your explicit consent.
- Advertising Cookies: Not used unless you opt in.
7. Managing Cookies
You control how cookies are used:
- Website: Our cookie banner lets you accept, reject, or customize non-essential cookies. Adjust settings anytime via the “Cookie Settings” link at www.loggworks.co.uk.
- App: Manage tracking via in-app settings (Android) or Apple’s App Tracking Transparency (ATT) prompt (iOS). Consent for analytical cookies can be withdrawn in the App’s “Privacy Settings.”
- Browser/Device: Block cookies via browser settings (e.g., Chrome, Safari) or disable tracking in device settings (e.g., iOS “Limit Ad Tracking”). Note: Blocking strictly necessary cookies may impair platform functionality.
- To withdraw consent, email privacy@loggworks.co.uk or use our settings tools.
8. Third-Party Cookies
Some cookies come from third parties:
- Google Analytics: Anonymized usage data to improve the platform. See Google’s Privacy Policy.
- AWS: Load balancing for performance. See AWS’s Privacy Notice.
We ensure third parties comply with UK GDPR via Data Processing Agreements.
9. App Store Disclosures
For our App, per Apple’s Privacy Nutrition Labels:
- Analytical cookies/technologies (e.g., Google Analytics SDK) are disclosed as “Data Not Linked to You” unless tracking is enabled.
- Tracking across third-party apps/websites requires ATT consent.
- All data collection aligns with our Privacy Policy.
10. Updates
We may update this Cookie Policy to reflect new cookies or legal changes. Significant updates will be communicated via email or in-app notifications. Check www.loggworks.co.uk/cookies for the latest version.
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