Core Features

Last updated on Feb 29, 2024

Now that you’re familiar with Loggworks - our mission and core values, this guide will walk you through our core features, highlighting how each one fits and enhances your natural workflow.

Getting Clients

These features increase your business visibility and boost client conversions with swift personalised support and clear quotes.

1. Business Profile Page

With your business profile page, you now have a digital business card that increases exposure to your value proposition and helps clients to be informed about your business and take action by requesting for quotes.

2. Omnichannel Messaging

With Loggworks, you no longer have to switch between multiple platforms to respond to clients. You can now effortlessly connect with clients on their preferred conversation channel via a shared inbox.

3. Live Chat

With our live chat feature, businesses can engage potential clients during critical points of the conversion process by providing instant and effective support.

4. Community & Diversity

Loggworks believes in cultivating a diverse and inclusive community for businesses to succeed.

5. Trust

At Loggworks, we value transparency, integrity, and a commitment to high standards of service. Businesses can feel confident in our ability to securely handle their data and maintain privacy.

Managing Your Business Operations

These features help you plan ahead and ensure you provide top-notch service delivery.

6. Quoting & Invoicing

Loggworks helps you reduce manual efforts and accelerate your business deals with our automated quote management. Now, you can create, manage, share and track your quotes with ease.

7. Job Management

Loggworks helps you manage jobs efficiently from start to finish. Receive booking requests across different messaging channels, decide which requests to accept or decline, allocate your time well with an automated job scheduling system and track and inform clients of your progress to completion with automated reminder messages.

8. Payment

Loggworks enables businesses to keep a close eye on your income and expenses, and ensure your business remains financially healthy. By integrating with popular payment gateways like Stripe to facilitate easy revenue collection and with various withdrawal options to manage payouts, Loggworks’ got you covered.

Managing Your Team

These features help you foster collaboration and accountability with your team.

9. Employee Management

Loggworks helps you to foster a collaborative work environment and streamline task management by increasing accountability and efficiency.

10. Team Collaboration

Loggworks help you manage your employees by assigning them specific roles and keeping them connected with a built-in messaging system.

Receiving Feedback

These features help you ensure your clients are satisfied with the services rendered by your business.

11. Feedback Management

Clients’ feedback and reviews are very vital to a business. They help businesses enhance their service quality and give a competitive edge in luring potential clients. With Loggworks, you have a feedback management system that allows for task-specific and detailed reviews with visual context and evidence.